IMPORTANT NOTICE: BRAKFAST, DRY LAUNDRY, SHUTTLE AND SHOPPING SERVICES ARE SUSPENDED.
By confirming the reservation, Customer acknowledges, accepts or commits to inform all the people the booking is made for, about the limitations applie after booking confirmation, on arrival and during the stay to the conditions and services offered by Corvetto Residence, due to the measures for the containment and contrast of the virus SARS-Cov 2, implemented in accordance with government regulations and local provisions. Limitations may change at nay time, without notice, based on the pandemic situation in progress
BOOKING AND ACCOMODATION TERMS
By confirming the booking, Client accepts following Terms and Conditions.
No Guest name changes allowed. Added nights or changes on the original booking will be charged at going price.
CREDIT CARD AUTHORIZATION: giving his own credit card details, Client allows Corvetto Residence to pre-authorize / charge penalties for any cancellation, late / failure to cancel, no-show, early departure and amendments, based on booking terms. Penalty charges may be processed at any time, even after Client departure. In case of denied credit card pre-authorization the booking will not be valid. Client accepts to be charged the booking amount and penalties on his nominated credit card when he’s making a third-party booking.
PRICES: prices are per apartment, room only, net hotel, for the indicated period, inclusive of vat and services. They are subject to change due to the introduction of new taxes or increases. Prices and offer are not divisible.
CITY TAX: 4,50 Eur per person, per day, for the first 14 running days of stay, not included; even when Company/Agency pay for city tax, a receipt will be issued on the name of the Guest.
CANCELLATION POLICY (if no other policy in booking confirmation) no refundable. 100% of the total reservation will be charged in case of cancellation, failure to cancel, late cancellation, no show, early departure, or amendments.
CHECK-IN: valid Passport or ID card are mandatory to be checked in. Clients with NO Passport or ID card and children with no Passport or ID and not accompanied by their parents cannot stay.
CHECK-IN / CHECK-OUT TIMES: may change, please pay attention to the booking confirmation.
Check-in from 3.30 pm – EARLY CHECK-IN ON REQUEST, FOR CHARGE
Check-out by 12:00, noon. LATE CHECK-OUT ON REQUEST, FOR CHARGE
GUARANTEE: on arrival, Client authorizes Corvetto Residence to hold a deposit amount on credit card up to 100% of the reservation, by cash or by pre-authorization process. Also, Client accepts to be charged all bidden incidentals or damages penalty during his stay, at any time, even after departure. The deposit will be reversed after inspection of the apartment, at check-out time;
ACCESS TO THE ROOM: Client will be assigned a key for room access upon check-in. For his safety, Client is asked to leave the key at the Front Desk every time going out. Failure to return the key results a charge of 20.00 euros, at any time, even after departure.
KITCHENETTE CLEANING SERVICE: the use of the kitchenette is not included. It costs an extra of 50 Euros. Bidden kitchenette use on departure will be charged any time, even after departure. From 05 nights mandatory.
PARKING: an unguarded car park is available at 10,00 Eur per night, per vehicle. Special rate available for long stay.
PETS: Residence Corvetto allows pets, upon request. For the sanitation of the apartment after pets leaving, you’ll be charged 30 Eur (up 6 nights stay) and 50 Eur (from 7 nights stay). Guests will guard pet in the apartment and in the common areas of the Residence for damage or disturbance. Failure to comply with this rule you’ll be charged a penalty.
USE OF THE FITNESS AREA: Corvetto Residence’s senior Guests only are allowed to access to the gym. They’ve to sign statement of good health to access. The service is subject to a surcharge. Rates available at info@residencecorvetto.it or at Reception. Guests are required to comply with the regulations and leave the gym in order and clean after use. Corvetto Residence reserves the right to charge any damage.
SUPPLEMENT FOR EXTRA PERSON AND CHILD POLICY: up to the maximum occupancy allowed in the apartment, supplement 30.00 euros per person, per night, tourist tax excluded. Children up to 2 years old in their parents’ bed or in a cot do not pay. The overnight stay of customers not included in the booking must be requested in writing. The payment of the supplement per additional person and the tourist tax are due directly at check-in. Failure to notify people added to the booking holder’s apartment will result in immediate check-out and payment of an increased supplement of up to 100% of the price per night of the apartment, for the number of nights of the original booking. VISITORS: access to the apartment is reserved only for people confirmed in the reservation and duly declared to the Authorities. DAMAGES: the apartments are delivered in good status on arrival. Guests are responsible for material faults or damage to the apartments and common areas during their stay. The Management reserves the right to check the status of the apartment and charge for any damage caused by the Guest at any time, even after departure.
FOOD SAFETY AND HYGIENE POLICY: during the stay, the Guest is required to respect the general hygiene rules. Particularly in bringing into the Residence, preparing and storing food. It is not allowed to introduce and store loose and unpreserved under seal food and foodstuff subject to decomposition and deterioration. Before entering the apartment, the Guest must notify any bulk food to be storaged in a vacuum food saver. Please ask for vacuum food containers on check-in and bring them back on departure.
In the event of non-compliance with rules, in suspicion or flagrancy of violations, also when the Guest bring food in defiancing of international regulations concerning food import, The Residence Staff reserve the right to remove this food from the apartment and to inform the Authorities. The Guest is requested to use the extractor hood while cooking. In any case, the Residence declines all responsibility for the food products introduced and consumed by the Guest in the apartment and the whole residence.
DELIVERY COLLECTION SERVICE: a delivery collection service is available for free. To use the service, please ask the Reception how to sign the agreement form.
POOL AND GARDEN: the booking confirmation does not guarantee the pool service; the service is subject to limitations and restriction due to COVID and season opening. Access to the pool and the garden is allowed to Guests only. Guests are required to comply with the Rules. In the pool and the garden area it is not allowed to use the apartment towels.
NOT PERMITTED: to hold private parties and events; ironing in apartment or outside the laundry room; hanging out linens outside the laundry room; lighting fires; to engage not polite behaviors and damage to residence or guests property.
